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Our Newsletter


Shipping & Returns

world wide shipping

Fast Shipping Right To Your Door - Worldwide We understand you want your whitening quick!

So we teamed up with DHL & Local Courier / Postal services to deliver your home teeth whitening and oral care products quickly and efficiently! 

Most orders are shipped within 24 hours and delivered speedy quick – in most cases 1 to 3 days!

You can have whiter teeth before the weeks up ready for that weekend date night, outing with friends, or just because you want white teeth to look and feel better!

Here are a few bullet points outlining the shipping policy:

  • All goods are dispatched within 24 working hours. The reason we do not ship immediately is to undertake fraud and security checks for our clients own protection. Goods are held in ‘distribution’ and all orders are marked as ‘Awaiting Dispatch’
  • Once these fraud checks are approved goods are collected by one of our courier services and sent First Class Recorded Post. Normally in the mainland Europe this takes 1-3 working days depending on the speed of the local sorting office, 5-7 international deliveries.
  • All products are sent ‘recorded’ delivery so it is important to make sure that there will be someone present to sign for the goods. If there is nobody present then the courier will leave a ‘while you were out card’. You will then be able to contact your local office and either reschedule the delivery or collect direct.
  • All orders are sent out in a plain brown neutral box or Jiffy bag
  • All International orders undertake the same fraud checks and are dispatched via Royal Mail or courier and are handed onto to the individual countries postal service (which normally takes 5-7 working days) for it to reach its final destination.


Returns Policy


24-hours-support-and-information.pngYou may return most new, unopened teeth whitening kits within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.